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Nice to meet you. Please, reach out to us if you have any questions about our products and services, if you have a new product or resource you’d like to see us create, or even if you just want to say hi. Don’t forget to follow us on social media!

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Frequently Asked Questions

  • Since our shop sells non-tangible digital products that cannot be returned or exchanged, we sadly cannot issue refunds after the purchase is made. Please be sure to thoroughly review the template demos, Squarespace requirements, and programs required (such as Canva or Photoshop) for design kits prior to purchasing.

  • We run promotions quite frequently; check our announcement bar above to see if one currently active. We also send subscriber-exclusive promos and freebies, so be sure to join our mailing list!

  • We are always working on new designs! Be sure to join our mailing list for our latest promos, new products and helpful resources!

  • Once your payment is complete you’ll be directed to a page with a download link and support instructions. You will also receive an order confirmation email with this same download link. While this usually happens within minutes, it can take up to 24 hours to process your payment. If you feel your payment has gone through and you still haven’t received a download link, get in touch with us and we’ll make sure you get the files you purchased!

  • We offer friendly and helpful email support to help you get the most out of your design! Simply fill out the form at the bottom of this page. You can read our full support policy here.

    Learn more about the pricing plans here.

  • All of our prices are in USD. If you are outside of the United States your credit card or PayPal (whichever method you use to checkout) will convert the price to your home currency at their current exchange rate.

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